We ship standard orders in 1-2 business days

Custom orders take a bit longer. It depends on the quantity but almost all orders are shipped within one week. You will be notified if anything delays the completion of your custom order.

Bulk orders usually ship within 1-2 weeks.

International Orders ship within 1 week.



We know you will love your OR Hat, but if for some reason you don't, you can return new, unwashed hats for a refund or exchange within 30 days of purchase. Return shipping costs are paid by the customer. Contact support@orhats.com to arrange your return.


You can see a more detailed list of our Terms and Policies on the Checkout page